Partner Selection
Match with vetted contact center partners through a structured assessment of your sales goals, campaign requirements, compliance needs, budget, and preferred operating model.
Accelerate pipeline growth with outsourced telemarketing support built around strategy, compliance, and the right contact center partner. The Connected Hive helps B2B teams identify vetted providers, compare onshore, nearshore, offshore, and hybrid options, and build scalable sales programs that protect your brand while reducing the cost and complexity of managing outreach in-house.

Strategic B2B telemarketing outsourcing support, from partner selection to scalable contact center operations.
Match with vetted contact center partners through a structured assessment of your sales goals, campaign requirements, compliance needs, budget, and preferred operating model.
Delegate outbound sales support, customer interactions, email, chat, and phone-based engagement to specialized providers while your internal team focuses on core growth priorities.
Explore domestic contact center options that support strong cultural alignment, easier collaboration, and scheduling convenience for B2B sales and customer engagement programs.
Balance cost efficiency and operational proximity by considering nearshore providers that can support scalable outreach, language alignment, and responsive sales campaign execution.
Access global talent and potential operational savings through offshore contact center partners suited for volume-based outreach, support, and sales development programs.
Improve outbound performance with technology guidance for AI, IVR, workforce tools, CCaaS platforms, automation, and compliant communication systems.

The Connected Hive reviews your sales objectives, audience, call complexity, current team structure, technology, compliance needs, and budget. This creates a clear sourcing strategy before any contact center partner is considered.
Trusted experience supporting major healthcare, financial services, government, and enterprise customer engagement programs.
Get expert guidance before committing to an outsourced sales partner.
Led by Tim Austrums, bringing 20+ years of BPO and contact center leadership.
Access established relationships with vetted contact centers, vendors, and BPO partners.
Strategic sourcing can help reduce costs by 20–30% versus in-house operations.
HIPAA and PCI knowledge supports regulated healthcare, financial, and insurance outreach programs.
Executive guidance from a seasoned contact center strategist.

Founder and CEO
Tim Austrums is the Founder and CEO of The Connected Hive, bringing over twenty years of executive and leadership experience in the BPO and contact center industry. Based in Edina, MN, Tim has built a distinguished career working with leading organizations such as Humana, Blue Cross/Blue Shield, Discover, Ameriprise, and government agencies including FEMA and the State of Louisiana. He specializes in healthcare member experience, contact center strategy, and negotiating multi-million dollar client and vendor relationships. A sharp strategist and skilled closer of $5–6 million dollar deals, Tim founded The Connected Hive to serve businesses with the personalized, expert guidance they need to navigate the complexities of the contact center and BPO landscape. His commitment to impeccability, transparency, and human connection drives every client engagement.
Outsource telemarketing services for B2B sales growth involve using a specialized third-party contact center or BPO partner to manage outbound calling, lead qualification, appointment setting, follow-up, and sales support. The Connected Hive helps businesses identify vetted providers that fit their industry, budget, compliance requirements, brand voice, and growth goals.
Get clear answers before choosing your next contact center partner.
Board-level involvement in contact center community.
Association connection for customer engagement standards.
Healthcare technology network and industry insight.
Tell us about your sales goals, target market, compliance needs, and current outreach model. The Connected Hive will help assess the best-fit outsourcing path.
For immediate assistance, feel free to give us a direct call at +1 952-500-0806.
For immediate assistance, feel free to give us a direct call at +1 952-500-0806.